failed to start

[franclogik]

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System Information
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Time of this report: 5/8/2010, 18:49:55
Machine name: FRANCLOGIK-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario CQ60 Notebook PC
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3998MB RAM
Page File: 1743MB used, 6455MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
i purchased landing pattern personal edition and when i open the program the following error message appears "the following application failed to start because d3dx9.dll was not found." i have tried to re-install the program, but the problem continues.

any help would be appreciated.

thank you

frank baudon

[Alexander Shyrokov]

Hello Frank,

Thanks a lot for supporting us. If I understand you correctly, missing DLL is a known issue with DirectX installation. Try downloading DirectX and installing it. Let me know if that helps.

Blue skies.

[franclogik]

hello alexander,

your help did remove the dx error message i was getting. however i continue to get an internal error message. the error message details are as follows,

ogre
exception(3:renderingapiexception)
zero sized texture surface on texture roadmarkings.png face 0 mipmap 0.
probably the gl driver refused to create the texture. in gl texture::create surface list at..\src\ogregltexture.cpp(line 394)

i clearly have no ideas.

thanks in advance.

frank

[Alexander Shyrokov]

Hello Frank,

You have impressive specifications for your computer. Could you also tell me what your video card is?

Meanwhile, I am attaching a new texture file that you can use to replace the one that is installed. This might help.
Save the attached file into.

Code: Select all

C:\Program Files\Landing Pattern\data\LandingPattern\textures\

This new file should override the existing one.

1) Copy the following path into clipboard:

Code: Select all

C:\Program Files\Landing Pattern\data\LandingPattern\textures\RoadMarkings.png

2) Right click on this link and chose "Save link as..." or "Save target as..." and then use paste the path that you copied in the previous step.

Let me know if that helps.

[franclogik]

hello alexander,

the new texture file you sent resolved the problem. thank you very much.

now i have to try to do my job without being to distracted with the program.

thanks again.

frank

[Alexander Shyrokov]

Hello Frank,

I am glad it is working for you now!Please, let me know if you have any other questions or concerns. Thank you for your support.

Blue skies,
Alexander.